Cookie Policy
Effective Date: July 24, 2025
Living Gardens Landscaping (referred to as “Living Gardens SA”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website at info@livinggardenssa.co.za and related services (collectively, the “Services”). This policy explains what these technologies are, why we use them, and your rights to control our use of them.
1. What are Cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
- First-party cookies are cookies set by the website owner (Living Gardens SA) itself.
- Third-party cookies are cookies set by parties other than the website owner, such as those used by advertising or analytics services.
2. How We Use Cookies
We use both first-party and third-party cookies for several reasons. The cookies used on our website are primarily for the purposes detailed below:
- Necessary Cookies: These cookies are essential to provide you with services available through our website (e.g., remembering your session).
- Functionality Cookies: These cookies allow us to remember choices you make when you use the website (e.g., language preferences or search filters).
- Performance and Analytics Cookies: These cookies collect information about how you use our website, which pages you visit, and if you experience any errors. This data is used to improve the performance and functionality of our site.
- Advertising and Targeting Cookies: These third-party cookies are used by our advertising partners, primarily Google, to show you relevant advertisements across the internet. They record your visit to our website and the pages you have viewed.
3. Third-Party Cookies and Tracking Technologies
We specifically utilize Google products, which involve third-party tracking:
- Google Analytics: We use this service to gather statistics on visitor behaviour and website activity to improve user experience.
- Google Ads Conversion Tracking: This allows us to measure the effectiveness of our Google Ads campaigns by tracking when a user completes a desired action (e.g., submitting a quote form) after clicking on one of our ads.
- Google Ads Remarketing: This enables us and Google to show you tailored advertisements based on your prior visits to our website. This often involves the use of cookies and Web Beacons (small graphic files used to track usage).
4. Your Choices and Managing Cookies
You have the right to decide whether to accept or reject cookies.
- Browser Controls: You can instruct your web browser to refuse or remove cookies. Most browsers allow you to manage your cookie preferences through their settings. Note that disabling cookies may affect the functionality of our website and others you visit.
- Opting Out of Personalized Advertising: You can opt out of personalized advertising from Google and other network advertisers by visiting:
- POPIA Compliance: As per the Protection of Personal Information Act (POPIA), where cookies process Personal Information, we rely on your consent (typically obtained via a website cookie banner) or a legitimate interest (e.g., strictly necessary functions).
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date”.
